E-Center
Oops you got mail - Lots of 'em


So you made your customers come to your site, you made them
interested
-Suddenly they started to mail you. Too bad you don't have
time to answer their mails,
otherwise you could have found out what they wanted...
Too many people are still under the belief that the new
economy has changed everything,
however regardless of weather your business is new or not an
unhappy customer is unlikely
to buy from you again. A potential buyer is not likely to buy
if his mail remains unanswered.
Findia offers a solution to this problem.
A high quality electronic call center that caters for your
particular needs will do
the job, and it doesn't have to cost a fortune either. The
center is set up in the Philippines or
India were the access to qualified personnel with perfect
English is good. This is how the
process works:
- Together we will identify FAQ's,
your companies core values, identity etc.
- We will also identify contact
persons to whom certain mails (depending on your needs)
will be forwarded.
- Call center staff will be trained
to cater for YOUR needs
- Our answers will be sent to you on
regular basis so that you can control the quality
- Statistics will be made according
to your wishes in order to enhance your CRM.
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